You think you are being loyal and getting the best deal by staying with the same company.
An elderly female customer happened to mention to me that her car insurance quote had come through from Swinton. £900+.
I was shocked that it was that high, so told her to get a neighbour to do a Gocompare for her.
She ended up with the same policy cover for £350. Swinton had been charging her over £300 for the last 15 year or more.
Blatant case of an insurance company ripping off an old lady off who didn't know better.
She was so livid to find out what had happened, she phoned Swinton to cancel her policy.
Swinton told her it would cost her £50 to cancel. She put the phone down in disgust. Glad she did.
I told her to let the policy expire, don't renew it, then go with the other cheaper quote
She's since given the car away to a nephew(last year), she finally decided she wasn't fit to drive. She's mid 80's LOL