Chesterfield Online Forum

General Category => Techie Or Suggestions => Topic started by: Old Cruser on November 02, 2016, 07:03:05 PM

Title: Locked Out
Post by: Old Cruser on November 02, 2016, 07:03:05 PM
AAARRRGGGG
Changed the Microsoft password and it's locked me out of Laptop!! :'(

Title: Re: Locked Out
Post by: Fly on November 02, 2016, 07:33:40 PM
That was silly LOL
Laptop login password, or Microsoft account password ?
Title: Re: Locked Out
Post by: Old Cruser on November 02, 2016, 08:32:53 PM
OK.
I have a pin number to get into my laptop.
A box is coming up
 It says in the box Microsoft HP Simplepass?
Title: Re: Locked Out
Post by: Fly on November 02, 2016, 09:13:01 PM
Google tells me that is HP's 'fingerprint reader' software. It's also the 'normal password' login software.
Did you get my last Facebook PM
There is a techy way to bypass the password login screen, but MS don't tell people that obviously :-(
Title: Re: Locked Out
Post by: Old Cruser on November 02, 2016, 09:16:58 PM
I did fly thanks but a bit thick on techy stuff as you know.
I will check the link out again though  (y)
Title: Re: Locked Out
Post by: Old Cruser on November 03, 2016, 01:26:11 PM
I'm back in.

Had to call Knowhow a couple of times but it's done.

Good to know you have a good mate  MD if that failed though  (y) x