Sweet Dreams Not

[handy]

I purchased 2 new beds on the 22 January this year from Dreams at Drakehouse retail park, was promised delivery 3 days later as they had them in stock ( we agreed delivery of the beds without the headboards as they were to be made up and delivered a couple of weeks later) the delivery date was extended to the 14 February, so i had a day off  work without pay and was given a slot of 7.AM to 9.45 am for the beds to arrive .
I received a phone call saying the beds were not coming as the headboards were not ready, this is after i had broken up the 2 old beds and had taken them to the tip so i drove to the store a little bit mad and fair dues to the staff after a long wait 2 beds turned up that day minus the head boards  after another visit today they still have no idea when i will get the headboards they have promised once again they will chase it up like the say every time we go in to ask about a delivery date.
I wish i had read on line revues about them first because i would not have shopped with them an never will again so buyers beware after sales customer service does not exist.

[Pete]

Aye - once they've got your money they do what they want. Tossers.

[Slacker]

Got one from the Chesterfield branch last year, no problem.

One thing I do recall was they were virtually at war with Sleepmasters next door, accusations of vandalised signs and that sort of thing. Maybe they one because Sleepmasters is no more.

[Old Cruser]

Thanks for the info, I'm not sure where sweet dreams are based but will remember the name.

[Slacker]

Dreams, Chesterfield one on Markham Road, Drakehouse is the large retail park near Crystal Peaks

[Fly]

I used to work for 'The New Divan Man' in the Vic Centre on Knifesmithgate.
The goods were always delivered, by me  on time,
or the customer would be well informed of any delays.

Perhaps using a smaller retailer is the way to go.
http://www.newdivanman.co.uk/
John, you owe me a drink for the plug LOL

[handy]

I have had beds of him before from Staveley shop,my last 2 that i wanted were electric beds so i went to Dreams as they had a good deal on i wish i had gone to him i did check his website and the only thing that put me off was he had to order them in,so i thought Dreams quick delivery (3 months later and still waiting for headboards ) and i would recomend him as well .