That;s what I thought fly.
They say recovery successful and yes I did call the help line and was told after taking me through places which I had already looked in and there's only a quarter of stuff in the seagate drive I gave them to what was in!
I know for a fact because I transferred it all to one of my other seagate drives before I passed it them.
I was told that was all they would have found - over and out -
confused.com