2001 flew with them from Birmingham to Orlando to take my daughters to Disney,
Flying out they split us up so that I had the 2 girls with me and my wife (now ex) who wasn't a particullarly good flier was about 15 rows back. Not ideal but we took it.
coming back the check in put us on the emergency exit seats. Now bear in mind my girls were 7 and 5 so i pointed out we couldn't have those seats.
Yes we know say check in but they will sort it on the plane.
Get into the seats and the stewardess says 'you can't sit there'!!!
Err yes I know I told you lot that.
So they then decide they are going to split the four of us up over the space of about 10 rows.
When I pointed out that this wasn't going to happen (like leaving the girls without parents was ever an option) they threatened to off load me for being argumentative.
Then they found 3 seats together for wife and girls and offered to put me in business class!!!
Eventually amazingly they realised that the outer seat of the opposite row was occupied by a man travelling on his own so they sent him to business and gave me his seat.
All the arguments delayed the flight which made us very popular with the other passengers, not!
so the next 7 hours was spent in the company of passengers giving me the evils and cabin staff who had me labelled as a trouble maker so avoided serving me.