Chesterfield Online Forum
General Category => Chesterfield Discussion => Topic started by: Old Cruser on December 04, 2013, 01:35:12 PM
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Had this alert come through today.
Just thought I would share it
Derbyshire motorists are being warned about using websites that apply hidden charges for processing their driving licence applications.
We have received more than 20 complaints about companies charging up to £70 for unnecessary administration work.
Trading standards officers are now advising drivers to be wary of websites offering replacement licences and other services that are not associated with the Driver Vehicle Licensing Authority (DVLA).
These websites claim to provide first provisional driving licences, replacement licences and personal detail changes − but in fact only offer a 'checking' service and customers receive a surprise bill from the DVLA.
Deputy Cabinet Member for Health and Communities Councillor Ellie Wilcox said: "At first glance these third party websites seem to offer a full and legitimate service.
"But after customers part with their money they are often shocked to be charged again by the DVLA. What they have actually paid for is someone to make sure they've filled the form in correctly, which is not necessary and not good value for money."
The websites claim to ensure applications are correct before customers send them to DVLA. However, using this service means customers end up paying as much as three times the normal price for their driving licence and all they receive is a paper application form completed on their behalf.
Councillor Wilcox added: "Copycat websites can appear to be the official agency but charge a premium for their services.
"Motorists can only be sure they are dealing directly with the DVLA and will not be charged additional fees for their licence if they use the official government website."
DVLA online services can be found at www.gov.uk/dvla (http://www.gov.uk/dvla)
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Q) Doesn't the Post Office charge for checking your passport application?
A) Yes they do, it's called 'Check and Send' and the charge is £8.75 for something you can easily do yourself.
What's the difference - of course, the Post Office is state owned....
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It isn't that difficult to do a fill in a passport application form. I've never paid someone to do it for me.
I do see your point though BD, not really rip off, but may be confusing for some people.