Chesterfield Online Forum

General Category => Chesterfield Discussion => Topic started by: Alsatian on January 08, 2014, 08:22:17 PM

Title: Do local shops want trade?
Post by: Alsatian on January 08, 2014, 08:22:17 PM

............ not if my recent experience is anything to go by!

I recently purchased a sidewinder roller blind from Wilkos for the kitchen window. Unfortunately the winder chain isn't long enough for me to reach comfortably as the window top is high and is behind a worktop - so I thought I would replace it with a longer length.

Over xmas/new year period I went to the only shop in town that I could think would sell this item (Etienne blinds) but it was shut until last Saturday. I decided to order one off eBay, but they cocked the order up and sent the wrong size (gap between the balls is critical  >; ) so, as by this time the shop was open, I gave them a call.

I couldn't have been met by a more apathetic and unhelpful person! I realise that it was only a 2 metre length of cord I wanted and it wouldn't greatly increase his turnover or profit, but, if you are in business you should provide good - if not excellent - customer service to everyone regardless.

I tried giving him the ball diameter and gap between the balls - stop sniggering  :-? - but he didn't want to know. I asked him if he stocked this item and he replied that he thought he had some lying around but couldn't put his hand on it - you're sniggering again! -I was astounded at his attitude and promptly ended the call.

Guess who won't be going there again?

Title: Re: Do local shops want trade?
Post by: Fly on January 08, 2014, 08:38:05 PM

Obviously time online and no answer to the local blind ball length is directly proportionally to shops unhelpful Ebay waste of time.

Have you got your blinds sorted ?
More to the point, did you phone Peak107 today with a 'Where's you bin man' answer ?

Title: Re: Do local shops want trade?
Post by: Old Cruser on January 09, 2014, 09:31:53 AM

Put some horse muck in your shoes - won't need longer blind chain then  ::)

Title: Re: Do local shops want trade?
Post by: Alsatian on January 09, 2014, 11:33:01 AM

Quote from: Fly on January 08, 2014, 08:38:05 PM

Obviously time online and no answer to the local blind ball length is directly proportionally to shops unhelpful Ebay waste of time.

Have you got your blinds sorted ?
More to the point, did you phone Peak107 today with a 'Where's you bin man' answer ?

1. Yes, I got the blind sorted by connecting a length of the incorrect cord to extend the original one.

2. Guilty as charged m'lud! I am that star of Peak 107   ;)

Title: Re: Do local shops want trade?
Post by: Alsatian on January 09, 2014, 11:33:45 AM

Quote from: Old Cruser on January 09, 2014, 09:31:53 AM

Put some horse muck in your shoes - won't need longer blind chain then  ::)

Trust you to talk a load of crap!!!!  :D

Title: Re: Do local shops want trade?
Post by: Old Cruser on January 09, 2014, 02:52:55 PM

 :P  :))  :))

Full of it Alsatian am sure you know that by now  :))