Chesterfield Online Forum

General Category => Techie Or Suggestions => Topic started by: Old Cruser on October 07, 2014, 07:39:09 PM

Title: Printer Problem
Post by: Old Cruser on October 07, 2014, 07:39:09 PM

I bought a new HP printer yesterday.
Set it up to operate through the WiFi.

I've printed something off yesterday and today but now it's not printing - said it's lost the connection to PC.

Can't get it to work - any idea what's wrong.

As a ps it will scan/copy and print if printing direct from a copy in the scanner

Title: Re: Printer Problem
Post by: Fly on October 07, 2014, 07:51:13 PM

Have you checked you have a Wifi connection with the printer.
Is the printer selected as 'Default' in 'My Printers'
Try ticking the 'Remember This Connection' box

Just trying to give an idea or two OC ;-)

Title: Re: Printer Problem
Post by: Old Cruser on October 07, 2014, 08:04:32 PM

Thanks Fly.
Your first two suggestions are fine, I have checked those but will check out the Remember this connection box - where will it be?

Title: Re: Printer Problem
Post by: Fly on October 07, 2014, 08:11:59 PM

I don't know OC. Usually with a wireless connection, you get a message on screen saying 'Remember Connection'.
If the computer is saying connected to printer but still not working. Kill the connection and rescan for wifi devices.

Title: Re: Printer Problem
Post by: Old Cruser on October 07, 2014, 08:22:21 PM

Ok Fly cheers I had wondered about doing that but thought there may be another reason

Title: Re: Printer Problem
Post by: Old Cruser on October 07, 2014, 09:45:05 PM

Have PC to a system restore.
Managed to print 2 documents then ended up with a black screen instead of the picture I have on my desk top - this was replaced by one of the scanned documents!!

Chuffin thing  >:(

Look like re installing it tomorrow - fell out with it now for tonight!

Title: Re: Printer Problem
Post by: Fly on October 07, 2014, 09:58:45 PM

There's only so many things I can advise OC.
Sad I known :-(

Title: Re: Printer Problem
Post by: Old Cruser on October 07, 2014, 10:04:56 PM

I know there is Fly, I reckon it maybe didn't load in correctly so best thing is to start again.
Chuffin thing =========== stomps off in a sulk ===========