This is a message sent via Derbyshire Alert. This information has been sent on behalf of Derbyshire Constabulary
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Message sent by
Tim Parkin (Police, Community Information Officer, Derbyshire)
The following is from Derbyshire County Council
There have been recent reports from residents in the Chesterfield and North East Derbyshire areas regarding suspicious callers.
For those who aren't too sure who Medequip are, they are the distribution service used by Derbyshire Social Services for adaptation equipment, such as Profile Beds (hospital beds) Ceiling Tracking Hoists, Lifting Cushions etc etc. The equipment is generally used by elderly/disabled people in our community.
Doorstep calls are being made by people claiming to be from Medequip, saying they want to service people’s home loan equipment. They expect people to pay for this service and this is NOT THE CASE.
Medequip, who provide an equipment service throughout Derbyshire, do not make unsolicited visits and never charge clients for servicing or repairing any equipment. Medequip always visit in liveried vans with ' Medequip Community Equipment Services' clearly displayed and staff always wear uniforms with the Medequip logo
Medequip always contact people by telephone to arrange deliveries, collections, servicing and maintenance visits. If they can't make contact by phone after 2 attempts they will drop a card through the door asking the client to contact them.
If you hear of, or receive this type of bogus call, contact Derbyshire Police immediately on 101.