Just in the process of renewing my home contents insurance, I got a renewal letter saying the premium had gone DOWN by £2 {steady on!}.
Was renewing it and got a text from them saying they don't have my payment details, I have spent over 2 days trying to speak to a human to give them my card details but all I get is a robotic answering machine that doesn't ask the right questions so I tried the online messaging and after asking me about a dozen questions after I sent a simple "Can I give you my card details" his side went quiet so I gave up. I just whisked off a don't bother message this morning to them because I've now gone elsewhere.
