Author Topic: Phone calls - reverse charges  (Read 5800 times)

0 Members and 1 Guest are viewing this topic.

Fly

  • Administrator
  • Senior Member
  • Posts: 8,169
  • ' M8IFY '
    • View Profile
    • Taximania
Re: Phone calls - reverse charges
« Reply #15 on: July 13, 2013, 09:27:45 PM »
I'm still dying in the heat now  :! :! :!
I did try, let's see what it brings up during the week  ;)
Over 90% of all computer problems can be traced back to the interface between the keyboard and the chair

Old Cruser

  • Global Moderator
  • Senior Member
  • Posts: 8,794
  • Water please Not wine
    • View Profile
Re: Phone calls - reverse charges
« Reply #16 on: July 17, 2013, 11:13:34 AM »
Well no response Fly so now the dog in me has come out of it's kennel.
 
I have spoken to TalkTalk who gave me another number which I rang.

The person suggested there may have initially been an operator who asks if you will take the call - ok I have asked daughter if this has happened and she says no.

Also it was suggested I ring the number -  which I have and get a noise like a fax machine would make?

Have just emailed trading standards for any suggestions they may have.

Probably something very simple but i want to know!!
The old lady with the wonky middle finger

Old Cruser

  • Global Moderator
  • Senior Member
  • Posts: 8,794
  • Water please Not wine
    • View Profile
Re: Phone calls - reverse charges
« Reply #17 on: July 18, 2013, 01:08:40 PM »
Had an email from T/S followed by a call today, very helpful lady.

She had spoken to Ofcom who queried if my daughter had any fall detectors etc - which she has.
It seems that these can actually be chargeable if any are faulty - I do know daughter had a call telling her that her bed sensor was registering as having a fault and I also used the button on two occassions after she broke her wrist -first advising them that she wasn't at home - but had a cat which may activate the bed sensor and then I made another one advising them that daughter was back at home. This would maybe explaine why when I tried the number it sounded like a fax machine?

Anyway the lady gave me two names of links where I can register daughter for free to stop telesales (or at least cut them down) also to stop junk mail.

This is the Telephone Preference Service where anyone can register free.

 http://www.tpsonline.org.uk/tps/index.html

Mailing Prefence Service

To stop junk mail

http://www.mpsonline.org.uk/mpsr/mps_choosetype.html

 :)
The old lady with the wonky middle finger

 

SMF spam blocked by CleanTalk