Blind man had his benefits stopped because he couldn’t read the letters

[Pete]

Just read this one - what a farce...

"Rob Powell had to turn to payday loans to survive after blundering pen-pushers continually sent him letters he couldn't read

He has worked most of his life, but in September 2011 he was made redundant by a charity and applied for disability benefits. “I wrote on the form that I am totally blind and have been since birth,” he says. “I told the Department for Work and Pensions I’ve got no sight at all.”
Despite this, instead of sending him letters in Braille, the DWP ­communicated with him by an ordinary letter on numerous occasions."

And the best line in the story?

"He was eventually told by the DWP that he could have Braille letters, but that there was a four-week delay in translation. “So, by the time you get your letter, you’ve already missed the ­appointment,” Rob says. “It’s like a nightmare. Your benefits are then stopped for four weeks until another appointment comes through.”

Have these people no hearts or are they just stupid?

[Old Cruser]

Along with Mental health sufferers people who are blind/partially sighted have a tougher time (if that is possible) than some others who are disabled, they just don't seem able to understand the problems these people have.

Even the Energy companies/ local council can supply large print etc.
Idiots!