I understand the court case could have been today, & have just listened to the debate on Jeremy Vine show from a couple of days ago.
Most of our buses will allow two small (one child) type buggies. Then there is the wheelchair space as well. However some buggies are double size & frankly are larger than a wheelchair.
From what I've heard, I would have to say that the wheelchair space remains vacant at all times - wheelchairs only - no buggies.
I have sympathy with mums & buggies, & wheelchair users - but when it comes to a bus driver having to make a decision regarding an already occupied designated wheelchair space........need I say more?
How would you feel in that position - it's your bus & you are in charge of it - your the boss in effect. I ain't going to ask a mother & child to vacate that space if they are unwilling to do so because I will get nothing abuse from them. Most of these buggies come attached with 4 x Tesco equivalent shopping bags on the handles, so asking them to fold the buggy & sit child on knee OR get off the bus & make way for a Wheelchair...!
As I said before, I think the wheelchair space, as designated, should be kept clear at all times.
We Bus drivers need firm clarification on this, because whatever we do in these situations frankly, the back up from your employers needs to be simplified, and, good or bad, I reckon this is the only solution.