Author Topic: NHS wasting money!  (Read 455 times)

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NHS wasting money!
« on: May 04, 2019, 09:40:54 AM »
I'm suffering from an arthritic shoulder and, last week, went to the GPs for a steroid injection. The GP suggested physiotherapy and gave me the number to ring.

I rang the number and the person who answered it said I had to either get a GP referral, or go online and do a self referral, which I did.

This morning I've received a letter from the hospital telling me to ring the self same number to book an appointment!!!

So, what could have been done in one simple phone call, has cost them administration and postal fees plus another phone call!

You just couldn't make it up!
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Old Cruser

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Re: NHS wasting money!
« Reply #1 on: May 04, 2019, 10:57:01 AM »
Oh don't start me on this issue - money and time wasting seems to be on the increase in calow hospital, their different departments don't share information - and I don't mean personal stuff!!
Left hand and right hand - and all that !!
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Re: NHS wasting money!
« Reply #2 on: May 05, 2019, 01:32:40 PM »
I know what you mean.....

I book our next dental appointment whilst I'm there, they send us both a text a couple of days before, but not before I have received a letter reminding ME of the appointment and the wife gets an identical letter {usually in the next days post}

Rykneld also seem to duplicate letters.
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